Great experience, very informative and straightforward, on time, got it done quickly, respected our time and limitations. Would use again.

Susan T.


You might initially be concerned about meeting a stranger at Panera and giving them every personal piece of information about you. However, this transaction was great! Everything followed the process as stated from the quick review time to a good amount of correspondence. I had my return done sooner than expected, got all of my documents back, got some good advice for next year, and it was over. I have no reason to look for another tax preparer. If you have questions about tax strategies, side hustles or other financial goals, you will be happy to work with Tom. Thanks for dealing with my last minute taxes!

Catrina C.

Individual Tax Preparation

He was nice in got the job done! I really appreciated that he took the time out to meet me

Crystal M.


Tom was a great guy to work with he did a great job fsat thanks Tom

Thomas C.

Individual Tax Preparation

My experience was great! He was flexible, was very accommodating with a special request I had and was very thorough which I truly appreciated.

April S.


Tom provided excellent service on our tax returns! This was our first year in Ohio and we were new to state income tax and city income tax. He was extremely patient with our questions and we never felt rushed. He was extremely responsive anytime we had questions and in completing our returns. I would recommend his service, hands down!

Danielle M.


I was completely satisfied with my experience with Tom and would recommend him. He made me feel comfortable even through this pandemic which was a tragic time. He was more than willing to work out a place to meet that worked to get it done. Thanks Tom!

Mary W.

Individual Tax Preparation

Tom was very through and I received all deductions I was entitled to. Reasonable priced as well. Will use again.

Mark B.

Individual Tax Preparation

Very reasonable, explains Every step of the way. And quick to prepare your taxes.

Deborah J.

Individual Tax Preparation

Tom was great to work with and did great in answering all my questions and reaching out for advice on things he wasn't as familiar with. I think a better system for handling documents online would benefit his service but we still worked through things efficiently and effectively.

Jordan S.

Individual Tax Preparation for $200-500

Tom was easy to work with, always on time and very thorough in his work. I am very pleased with the quality and his understanding of our tax situation this 2019 tax year. Will definitely use him again and highly recommend him.

William S.

Individual Tax Preparation

Great experience. Efficient and fast!

Ron B.

Individual Tax Preparation

It was very easy to set up an appointment with Tom. I liked the fact that he was willing to travel to my area to meet. He was prompt, genial, and listened carefully to my needs. He reviewed my information carefully and made helpful suggestions to assist me in getting all the deductions I was eligible for. Throughout the process, Tom was easy to reach via text and replied quickly to any questions or requests I had. Tom's fee was very reasonable and he filed my returns in a timely manner. I look forward to working with him again next year. Finally, I appreciate the fact that Tom is a veteran. I believe it is important to support those who have served our country.

Gerrie P.

Individual Tax Preparation

Tom was great to work with and very professional. It was also helpul that he carried E&O insurance that not all notaries have. I definitely plan to use Tom in the future!

Dennis W.


Tom is very professional and took his time explaining everything to me. Responded to me in a very timely manner. I most definitely will be using Tom every year.

Theo H.

Individual Tax Preparation

Tom is a true professional. I would recommend him to friends and family. I look forward an ongoing association.

Robert O.

Individual Tax Preparation

I was very impressed with his service. He was prompt and excellent when working with both of my parents who are almost 90. I would not hesitate using him again for any of my notary needs.

Henry H.


Very professional and thorough. Good experience.

Wesley M.


Would recommend.

KimberLey S.


Tom was absolutely teriffic. Constant communication, very knowledgeable, does everything he can to assist with any issues and or general filings. I won't ever be going anywhere else. I suggest you do the same.

Eric W.

Individual Tax Preparation

It was a pleasure having this important matter expedited with care by Stephen's Tax Service.

Priscilla M.


Just took a chance going with Tom... saw him here on Thumbtack and read his reviews. Sometimes you get lucky. Professional but, oh so human. Explains things thoroughly with a casual, easy demeanor. I was wrought with anxiety because I stalled in filing but he put my mind at ease and figured it all out in less than a day. Thank you, Tom!

Mariana Z.

Individual Tax Preparation

Tom was very professional , reasonable and prompt in his notarization service.

Walter B.


Tom has been awesome. We really enjoy working with him & we trust that his knowledge & experience has provided us with the best results!

Peter J.

Individual Tax Preparation

Tom was on time and his service was excellent. And I will surely recommend him to people that I know.

Michael B.


2019 was my first year with Stephens Tax Service; I've done my own the past 5 years. A good experience and Tom is very professional, helpful, and responsive . Original contact was Feb 8th, we met Feb 20th, and taxes were filed Feb 23rd. I made the right choice.

Veronica C.

Individual Tax Preparation

Tom quickly replied and worked with our schedule to notarize our paperwork. Prompt and professional. Highly recommend

Macrina K.


New exactly what he was doing. Very pleasant.

Schavonne R.


Tom Stephens provided excellent service in going over my tax information with me. He answered all my questions and concerns since this was my first tax year as a retiree. Mr. Stephens eFiled my taxes in a timely matter.

Gayle E.

Individual Tax Preparation

Tom is very personal and professional and his rate is very reasonable.

Edgardo G.


We just started using Stephens Tax Service for our taxes this year and we were very pleased with the service. Tom Stephens did a great job and we didn't have a single problem along the way. We would definitely recommend Stephens Tax Service!

Mary And Bob C.

Very personable and reasonable.

Paula M.

Individual Tax Preparation

He was great, knowledgeable, and calmed all my anxieties about my taxes.

Abigail M.

Individual Tax Preparation

Tom got the forms together that I needed to file

Brian M.

Individual Tax Preparation

Awesome and efficient for our last minute notary needs! Thank you very much!

Megan H.


Very professional and incredibly friendly. I would definitely call him again for any future notary needs

Debbie H.


Got right back to me! Helped me the same day! Fantastic!

Jenny E.


Tom is great, punctual, professional, and very dependable. He always does his best even if it's short notice.

Sue W.


Reviewed every document thoroughly, and signed.

Aravind R.


Paid on time, but my taxes were not done on time. In fact I paid to have all my taxes done, but Ohio and RITA were missing. When I inquired where they were I never even got a response.

Naomi S.

Individual Tax Preparation

Very professional and very personable. Will definitely use him again1

Victoria D.


Tom was generally on-time for meetings and did get my Federal and State forms filed earlier than he estimated, but my only negative with him was with the Local taxes...never got them!! First he says he forgot to bring them to meeting and he will mail them...they dont come....several days go by he says he has problem with county web site (wait!! i thought they were done and just needed to be mailed??) ....several more days go by he says he'll email...they dont come...finally get an email that he will send on certain date....they dont come.....ended up doing my Local taxes myself even after I paid in full.

Dan J.

Individual Tax Preparation

While I wasn't able to end up using the service because of non-related issues, they were super helpful and accessible while I was trying to contact them, and were very reliable and prompt with answering!

Anna S.

Individual Tax Preparation

Was extremely friendly and easy to get in touch with until we met the final time. Came almost 30min late due to meeting with another client which was fine but I would have liked some notice. However, he told me almost a month and half ago I would have my local taxes and have yet to receive them and has had very little communication with me or given any kind of explanation. He even already charged me.

Jessica P.

Individual Tax Preparation

very professional and friendly

Edmund G.

Individual Tax Preparation

I love that Tom is a nontraditional tax preparer. He really takes the time to listen, talk, make jokes, and most importantly, answer any questions that I've had regarding the process of getting a return prepared. It makes the whole process a lot less painful when you're dealing with someone as personable as Tom is.

Katherine S.

Tom has done my taxes for years and never led me astray! He's a very "no nonsense" guy and always explain everything to me in an easy to understand way, prices were affordable, and I never had to worry about a thing!

Kelsie B.

Tom is very thorough. He helps us to understand what is needed and to get us the most out of our tax situations.

David & Cheryl L.

Nice professional staff, always makes us feel welcome. Takes the time to explain our returns!

Jack B.

Went out of way to get job done.

Matt B.

Working with Tom has been a pleasure. His knowledge and professionalism is top rate. I would gladly recommend him to others.

Richard C.

Tom and his staff are very personable and professional.They have gone above and beyond for our needs.

Tammy G.

We are very pleased with the service we received from Tom. He explained what needed to be done in easy terms to understand and then took action to correct our 2013 tax return. We would highly recommend his services and would definitely use him again in the future.

Patricia M.

Individual Tax Preparation

He works very hard to receive the most IRS refund back as possible!

Paul R. M.

Very personable staff. The crew makes you feel like a valued customer not just a file #. Quality tax service.

Dave S.